Privacy Policy

We collect information you provide directly to us when you create an account, subscribe to our services, fill out forms, or communicate with us. This includes your name, email address, phone number, company name, billing information, and any other information you choose to provide.

We automatically collect certain technical information when you use our platform, including your IP address, browser type, operating system, device identifiers, pages viewed, and the dates and times of your visits. We use server logs and analytics tools to gather this data.

If you integrate third-party services with the Ai Engine, we may receive information from those services as authorized by you during the integration process.

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, sending transactional communications such as account confirmations and service updates, and providing customer support.

We use your information to personalize your experience on the platform, including configuring your tenant environment and tailoring AI copilot responses to your business context.

We may use your email address to send marketing communications about new features, product updates, and promotional offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

We use aggregated and anonymized data to analyze usage patterns, improve our platform, and develop new features. This data cannot be used to identify individual users.

We use cookies and similar tracking technologies to collect information about your browsing activity on our platform. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand how users interact with our platform and are used to improve performance and usability.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

We do not use cookies for third-party advertising. We do not sell your browsing data to advertisers or data brokers.

We use a limited number of third-party services to operate our platform. These include hosting providers, payment processors, and analytics tools. Each third-party service provider is bound by contractual obligations to protect your data and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share aggregated, non-personally identifiable information with partners for analytical purposes.

If you use integrations within the Ai Engine to connect third-party services, data shared with those services is governed by their respective privacy policies.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Tenant data, including contacts, documents, and communications stored within the Ai Engine, is retained until you delete it or close your account. You can export all of your data at any time in standard formats through the platform dashboard.

Backups containing your data may be retained for up to 90 days after account closure for disaster recovery purposes, after which they are permanently deleted.

You have the right to access, correct, update, or delete your personal information at any time. You can do this through your account settings or by contacting us directly.

You have the right to export all of your data from the platform in standard formats. We support CSV, JSON, and PDF exports for all data types.

You have the right to restrict or object to certain processing of your personal data. You have the right to withdraw consent for optional data processing at any time.

If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls for our team members.

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

If we become aware of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities within 72 hours as required by law.

If you have questions about this privacy policy or our data practices, you can contact us at:

Astronaut Industries LLC Gainesville, Florida Email: privacy@astronautindustries.com