Communities
Build a private space for your customers. Discussions, content, and connections.
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What it does
Communities give your customers a branded space to connect, discuss, and share. Think of it as your own Circle or Skool, but fully integrated with the rest of your business platform. Members sign up through your portal, and their profiles link directly to their CRM records.
Discussion forums support threaded conversations with posts, comments, and likes. Members can share text, links, and file attachments. Organize conversations into channels or categories to keep topics focused and easy to navigate.
Moderation tools keep your community healthy. Approve posts before they go live, pin important announcements, remove inappropriate content, and manage member roles. Admins, moderators, and regular members each have appropriate permissions.
Communities integrate with courses and memberships. Gate community access behind course enrollment or subscription tiers. When a student completes a course, automatically add them to the alumni community. When a membership lapses, revoke access gracefully with a notification.
Key capabilities
Branded Community Spaces
Custom channels and categories with your branding. Members access through your portal, not a third-party site.
Threaded Discussions
Posts, comments, likes, and file attachments in organized channels. Full-text search across all content.
Member Roles
Admin, moderator, and member roles with appropriate permissions for content creation, moderation, and management.
Content Moderation
Pre-approval workflows, post pinning, content removal, and member management tools.
Course & Membership Integration
Gate access behind enrollments or subscriptions. Automate community membership based on business events.
Ready to get started?
See how Communities fits into the full Ai Engine platform.
Start using Communities